Hi- I called up Albertson's CS this morning to see if they could help me. Their number is 877-258-2799. I only had to wait for 20 minutes before I was able to talk to a human being. They do not tell you how long the wait will be.
The CS woman added my phone number which was not listed. The had my club card number from I assume my old Dominick's Just4U account instead, and even though it was showing up for me, she asked me for my address. The address was not showing up on her screen, and she asked for my email. I then asked her about my fuel rewards not showing up, and she said that IT was still working on that problem. I was on the phone with her for maybe 10 minutes, and she was nice. I then went to my account again, and she did add my phone number, but my club card number was still there, and for my name instead of Nancy Friday, they had Friday, Nancy. I don't know why they listed it that way, but when I tried to edit it, the info that showed up had my first name listed first and then my last name.
For those people who do not want to sit on hold for 20 minutes, you can also email them at
[email protected], and mention your name, phone number, address and email address in your email. All this has just taken me way longer than it should have, and Albertson's has not been very forth coming about what they are doing about this matter, and what you can do. Hopefully I don't have to contact them again, and I suspect that I can redeem my gas rewards even though they are not showing up. Hope this helps, Nancy